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Frank was polite and respectful of our home. He answered our questions and was overall a kind person
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Remarkable service again. i’ve been using Hydes for years and they never stop impressing me. Today Once again I received top-of-the-line service, I couldn’t be happier.
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Miguel was on time and courteous and respectful of my floors inside. Overall, his service was very good with this one exception: although I was inside at all times while he was there, it was only at the end of his inspection that he brought to my attention, slight knocking noise to my furnace. He asked if I had noticed it before and I said no, I hadn’t. But now it’s all I hear. I’m not entirely sure that it was knocking before. He came to do his regular maintenance. The thing that I wish he would have done would have been to Ask me right away if that knocking noise was something that had been going on for a while. Waiting until the end raised in my mind that perhaps while he was doing the maintenance something happened to create that knocking noise. But I don’t know for sure. And now I’ve had to request a service that I will have to pay for for it to be looked into.
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Frank Velarde completed out Fall Service, today. As always, he presented himself professionally, completed our service and discussed our system. He asked if we had any concerns to be addressed, worked on our system. We appreciate his work.
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He did a very good job checking all that needed to be done for us to be ready for heating season. Thank you!
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Frank was professional,courteous,and knew what he had to do
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Christopher Jones is always punctual and professional. He patiently answers all my questions. He clearly explains all prices. Thanks!
Response from Hydes Air Conditioning:
Thank you for taking the time to review us and for giving Chris a 5-star rating.
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Danny is a great communicator, efficient worker & very professional.
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check heating and electrical components everything is working properly at time of services filter inside air handler
Arrived at customer’s home to replace gfci outlet protecting pool/spa light. Replaced outlet as customer requested and tested power to ensure proper operation of gfci.
Found back side plastic of glen coat tape in blower wheel, removed and tested.
Reattach two supply ducks one for kitchen one for supply room
Went over noise issue with neighbor unit, I will be out for maintenance on Thursday
Found air handler missed wired and constantly proving power to o so system would only cool. Fixed wires and cycled heating and cooling.
Performed a heating maintenance on a split heat pump. Replaced filters, cleared condensate drain line and cleaned mechanical platform. Perform static pressure testing and refrigerant circuit diagnostic. System is servicing the home at the time of maintenance.
Performed monthly maintenance in heat on a 2016 American standard package unit, followed Sequence of operation Changed 20x20 filter checked amps voltage capacitor compressor saver working at range cleared burners cycled burners cleared condensation line unit is working to manufacture specification in heat
Performed isolation test be back in 2 2 4 days to check pressures
Performed annual maintenance in heat on a American standard heat pump, followed Sequence of operation Changed 20x30 filter checked amps voltage capacitor temperature reme halo working at range cleared condensation line, unit is working to manufacture specification in heat
Per Izzy-Water heater would not fit and could not install.
Check heating and electrical components everything is working properly at time of service sent estimate,,,,,,,,has home warranty
Performed a heating maintenance on 2020 American standard Air handler, Filters located on bottom wall, fau located in hallway closet, changed filter, flushed condensation line through jones valve, on air handler followed sequence of operation, checked for amperage and voltage, checked for blower speed, check for any loose connections, check for temperature rise, everything within range also cleared dust accumulated inside electrical component. System is working within specification in heating at the time of maintenance.